Il89 Terms and Conditions — Must read before use

Il89 (hereinafter "the Platform" or "we") is an international online gaming and betting platform serving users in Bangladesh and across the world. The il89 Terms and Conditions ("Terms") apply to the use of the il89.org website and its associated mobile applications.

These Terms and Conditions constitute a legal agreement between you and il89. By registering, logging in, or using any of our services, you automatically agree to these Terms. It is therefore your responsibility to read and understand il89's Terms and Conditions in full.

Il89 reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform with as much advance notice as reasonably possible. Continued use of il89 following any amendments constitutes acceptance of the revised Terms.

To create an account on il89, the following conditions must be met:

• You must be at least 18 years old. Opening an account on il89 is strictly prohibited for minors.
• All information provided during registration must be accurate, complete, and up to date.
• Each individual may create only one account. Opening multiple accounts is strictly prohibited.
• It is your responsibility to keep your username and password confidential.
• Your account must not be shared with or used by anyone else.
• Any suspicious activity on your account must be reported to il89 support immediately.

Il89 reserves the right to decline any registration request. il89 also reserves the right to suspend or close any account at any time without providing a reason.

Under il89's Terms and Conditions, all users may be required to complete a KYC (Know Your Customer) process to meet regulatory requirements. Identity verification is mandatory, particularly for withdrawals or high-value transactions.

The following documents may be required for KYC verification:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address document (utility bill or bank statement — issued within the last 3 months)
• Proof of Payment Method Ownership

Il89 reserves the right to place withdrawals on hold until the KYC process is completed. Additional verification may be requested at any time in the event of suspicious activity.

Il89 regularly offers a range of bonuses and promotional offers. Each bonus has its own specific terms and conditions, detailed on the bonus page. General bonus terms are as follows:

• Welcome Bonus: Newly registered members are eligible for a welcome bonus on their first deposit. The bonus amount and wagering requirements will be listed on the promotions page.
• Wagering Requirement: The bonus amount must be wagered a specified number of times before withdrawal. This requirement is set individually for each bonus offer.
• Bonus Expiry: Each bonus has a set expiry period. Any bonus not used before the expiry date will be forfeited.
• Game Restrictions: Some bonuses are only available for use on specific games. Full details on any bonus can be found on the offers page.
• Bonus Abuse: Any attempt to exploit the bonus system will result in the bonus being voided and action being taken against the account.

Il89 supports a variety of payment methods, including popular mobile banking services in Bangladesh such as Mobile Banking, Nagad, and Rocket. Payment terms and conditions are as follows:

• Deposit: The minimum deposit amount and available methods are listed on the deposit page. Deposits are generally credited to your account instantly.
• Withdrawal: Withdrawals are typically processed within 15 minutes to 24 hours. Accounts with completed KYC enjoy faster withdrawal times.
• Identity Verification: Only payment methods registered in your own name are permitted. Third-party payment methods are not accepted.
• Transaction Limits: Minimum and maximum limits apply to both deposits and withdrawals. Full details are available on the payments page.
• Anti-Money Laundering: il89 complies with international AML policies. Suspicious transactions may be placed under review pending investigation.

Il89 never charges deposit fees. However, your payment provider may apply their own fees, which are beyond il89's control.

All games on il89 are conducted with complete fairness and transparency. In accordance with our Terms and Conditions, each game has its own specific rules:

• All slots use RNG (Random Number Generator) technology, which is regularly audited by independent third parties.
• Live Casino games are conducted in real time with no possibility of manipulation.
• In the event of any dispute regarding game outcomes, il89's decision shall be considered final.
• If a game is interrupted due to a technical error, il89 will either refund the bet amount or restart the game.
• Sports Betting wagers will be settled in accordance with the official results.

Serious violations of il89's Terms and Conditions will result in immediate action. The following activities are strictly prohibited:

• Multi-Account: Creating or operating multiple accounts.
• Collusion: Colluding with other players to gain an unfair advantage.
• Bot Usage: Playing games using automated software or bots.
• Fraud: Providing false information or attempting to deceive the platform.
• Money Laundering: Using il89 for the purpose of illegal money laundering.
• Hacking: Attempting to breach the platform's security systems.
• Chargeback Fraud: Filing a fraudulent chargeback against a successfully processed payment.

Breaching this prohibition may result in permanent account termination, forfeiture of all balances and winnings, and legal action where necessary.

Il89 takes the protection of your personal data seriously. The following policies governing the collection, storage, and use of information apply as part of our Terms and Conditions:

• Information provided at registration is used solely for service delivery and KYC purposes.
• Il89 never sells your personal information to third parties.
• Information may be disclosed to authorities where required by legal obligation.
• All data transfers are secured with SSL encryption technology.

For more information, visit our Privacy Policy Read page.

Il89 considers responsible gaming a core principle. In accordance with our Terms and Conditions, all players are encouraged to game responsibly:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Temporarily suspend your account for a period ranging from 24 hours to 30 days.
• Self-Exclusion: Option to suspend or permanently close your account.
• Reality Check: Option to receive periodic reminders about your gaming session duration.

To learn more about gaming addiction and access support, visit our Responsible Gaming View page.

Il89 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Providing false or misleading information.
• Involvement in fraud, deception, or any illegal activity.
• Failure to complete KYC verification or refusal to submit the required documents.
• When directed by a regulatory authority or law enforcement agency.

Users may request account closure at any time through the support team. Please withdraw all valid balances before the account is closed.

Il89 reserves the right to amend these Terms and Conditions at any time. The following process will be followed when changes are made:

• Users will be notified by email or through the platform at least 7 days in advance of any significant changes.
• Minor or administrative changes may take effect without prior notice.
• If you do not agree with the updated terms, you may request to close your account.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

The most current version of the terms and conditions is always available on this page. We recommend checking this page regularly.

If you have any questions or complaints regarding il89's Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support is available within the platform.
• Response Time: All enquiries are typically responded to within 24 hours.

For dispute resolution, please contact il89 support in the first instance. If the matter remains unresolved, a complaint may be submitted to the licensing authority.